About GlobalMed

Quality, timely care for all

Quality Certifications

GlobalMed®  is a real-time healthcare delivery system company that deploys state-of-the-art medical data and images to the cloud, providing access anywhere. GlobalMed has developed hardware, software and service solutions to enable leading healthcare professionals to be more effective in providing patient care, and more productive and efficient in managing patient information. Key products include: TotalExam™3 and TotalExam™HD, the world’s easiest to use and easiest to hold examination cameras; eNcounter® Software to perform telemedicine consults including the ability to acquire close-ups of skin, eyes and throat; and eNcounter® Cloud, a cloud-based application that securely preserves medical images in DICOM format to an electronic medical records PACS (Picture Archiving Communication System).

GlobalMed’s TotalExam™ camera bears the CSA certification for sale in Canada to adhere to the standards after receiving the Certificate of Compliance from CSA International.

GlobalMed’s Product Line also features products tested, certified, and declared to conform to IEC 60601 and FCC Part 15 for Medical Electrical Equipment. The ClinicalAccess Station and TotalExam camera line feature CE Marking demonstrating conformity to European medical device requirements.

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GlobalMed’s cloud-based solutions transmit “Protected Health Information” in electronic form, and, as such, qualifies as a Business Associate under the U.S. Department of Health and Human Resources description.  Accordingly, GlobalMed has adopted a General HIPAA Compliance Policy in order to recognize the requirement to comply with the Health Insurance Portability and Accountability Act (“HIPAA”).

Quality Management System  

ISO 13485

ISO 13485 is the quality management system standard for medical device manufacturers and their sub-tier suppliers and subcontractors. Based on the ISO 9001 standard, ISO 13485 includes additional requirements for medical device manufacturers to demonstrate their intent to comply with applicable regulatory and statutory requirements. ISO 13485 is recognized as an aid in supporting compliance with the Medical Device Directive.

ISO 9001

ISO 9001 is an International Quality Management System Standard that specifies requirements within which an organization demonstrates its ability to consistently provide product or service to meet customer and legal requirements, enhancing customer satisfaction and opening the way to continual improvement. The requirements are intended to be applicable to all organizations, regardless of type, size or product/service provided. Globally more than one million organizations have implemented ISO 9001 Management Systems (50,000 organizations in North America).

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The GlobalMed staff are so approachable. They've been a huge asset because we know we can call them at any time. They are there for us 24/7 to help troubleshoot any problems we have, but we haven't had any problems and that's been an important part of why we work with them.

Suzanne A. SisleyMD, Psychiatrist

GlobalMed is about as customized and individual as you can be. They go in and literally assess the need. What specialties do you need this technology for, whether it be a stroke or pediatrics or tele-dermatology, and then they customize the product to those needs.

Garfield JonesVice President of Sales, REACH Call

I can do everything but touch the patient…I see a lot of the studies that say telemedicine is equivalent to being there. But, I actually think there is a case for saying at times telemedicine is better than being there.

Kathleen WebsterChair, Pediatric Special Interest Group at American Telemedicine Association