Designed for Easy, Secure and Scalable Use
Connect directly and securely with your patient using their own mobile device. eNcounter®NOW provides you and your patient a simple to use mobile appointment experience that is fully HIPAA compliant.
Security & Compliance
- HIPAA compliant data collection and storage
- Azure Key Vault and 256-bit AES-encrypted storage
- Secure communication and signaling using TLS 2.0
- Azure hosted automatic fail-overs, DDoS and data redundancy
- Backed by our Business Associate Agreement (BAA) guarantee
- Connect on IOS or Android mobile phones
- Virtual waiting room for a coordinated start
- Patient consent document management
- Ability to invite up to 10 other participants to the virtual appointment with no loss in video quality.
- In-appointment chat capability
- Full video and audio controls
- Allows patients to choose their provider, view available appointments and select their preferred time and date
- Enables providers to manage their availability, accept or decline appointment requests and enter patient profile details
- Schedule management for appointment changes and cancellations
- Automatic SMS or email notification alerts
- Patient accounts allow users to directly enter their contact data and preference information.
- Clinician profiles are customizable so patients can easily select their physician from the directory.
- The administrative portal provides complete user management including single sign-on and role-based permissions
How It Works
Download and Register for Free
Patients and providers simply download the app and create their profiles.
Patients select their doctor and choose an open appointment which is then confirmed by the provider.
Secure and Convenient Direct-to-Patient Telehealth
Join Us On Your Telehealth Visit
Our direct-to-patient solution provides you and your patient a mobile appointment experience that is simple and secure. Connect with the eNcounter®NOW application today.