GlobalMed Releases New Line of Software Solutions

GlobalMed Releases New Line of Software Solutions

GlobalMed, the world’s leader in virtual health technology and telehealth solutions, is proud to announce the launch of its new line of software solutions including the Direct-to-Patient module — the latest addition to its powerful eNcounter® software suite and the virtual clinical-grade motion lab in One Step.

Advanced Virtual Care, Simplified

The highly configurable Direct-to-Patient module enables providers to connect with patients across smartphones, tablets, laptops, or desktops — no matter where they are in the world.

Designed for modern healthcare delivery, eNcounter® – Direct-to-Patient streamlines virtual engagement with tools that support real-time video visits, secure messaging, appointment scheduling, AI-assisted triage, digital intake forms, and even patient payment — all from a single platform.

The Direct-to-Patient module is engineered to support a complete patient-provider experience in a single, easy-to-use interface — removing barriers for patients and enhancing efficiency for care teams.

Notable Features Include:

• Device-Agnostic Access Anywhere 
  Patients can meet with their providers and manage their care from their own smartphone, tablet, or computer
• Synchronous & Asynchronous Visits 
  Providers can conduct real-time video consults or review patient-submitted information for follow-ups and triage — supporting a broad range of care models and clinical workflows.
• On-Demand Booking & Patient Queuing
  Enable patients to schedule visits on their own time or enter a virtual waiting room for immediate care. Automated queuing streamlines provider workflows and reduces delays.
• AI Triage & Digital Intake 
  Built-in AI tools can help assess patient symptoms before the encounter begins, while customizable digital forms and consent capture streamline administrative steps.
• Secure Chat & Virtual Waiting Rooms 
  Engage patients through secure messaging, pre-visit instructions, or follow-up communications. Virtual waiting rooms allow for branded experiences and improved patient flow.
• White Labeling & Payment Integration 
  Fully brand the platform to match your organization’s identity and enable patients to pay for services directly through the interface — simplifying the billing process.
• API Integration with Any EMR 
  Easily connect the Direct-to-Patient module with any electronic medical record (EMR) system via API to maintain clinical continuity and data integrity across platforms.

Scalable. Secure. Patient-Centric.

Whether for primary care, behavioral health, urgent consultations, or remote monitoring, this module gives healthcare organizations the flexibility and reach they need to deliver care beyond the clinic walls.

The Direct-to-Patient module represents a major leap forward in GlobalMed’s mission to deliver care without boundaries. By putting control in the hands of the patient, flexibility in the hands of the provider, and simplicity at the center of the entire experience - GlobalMed is making virtual care easier to use, easier to access, and easier to scale for everyone.

This solution is ideal for healthcare organizations expanding into remote care, hybrid models, behavioral health, chronic condition management, and more — especially when ease of access and patient satisfaction are top priorities.

OneStep - Innovative Fall Prevention Solution

Each year, falls cost residential care facilities millions of dollars in medical expenses, lawsuits, and reputational damage. The average fall can cost more than $30,000 in provided care and potential legal damages can exceed $500,000.

OneStep is an FDA-listed smartphone app that offers a proactive solution to the increasing liability of falls. By using a resident’s personal smartphone to monitor gait stability, the system identifies declining mobility days before an incident occurs.

Without proactive monitoring, residential care facilities risk serious financial and reputational damage. One preventable fall can undo years of excellent care reputation, while effective prevention can drive business growth and set organizations apart in a competitive healthcare landscape.

Residential care facilities receive actionable insights, automatic audit-ready documentation, and proof of proactive care - helping to reduce liability while strengthening family trust.

Most falls show early signs but go undetected due to staff overload. This innovative telehealth software from GlobalMed empowers teams to identify risks in advance, ensure compliance, and ultimately deliver safer, more transparent care.

Key Benefits of OneStep’s Fall Prevention Platform

• Early Detection
  Identifies fall risks before incidents happen.
• CMS Readiness
  Automates compliance documentation to avoid fines and penalties.
• Liability Protection
  Provides proof of action and care, reducing legal exposure.
• Family Trust
  Offers transparent updates to families, strengthening confidence in facility care.
• Proven Results
  Customers report a 20–25% reduction in fall incidents, faster recovery after injury, and higher satisfaction among residents, families, and clinicians.

About GlobalMed

GlobalMed powers the world’s largest and most secure virtual care programs with integrated telehealth software and medical devices. Trusted by governments, health systems, and providers in over 60 countries, GlobalMed is redefining the way healthcare is delivered — anytime, anywhere. 

Contact our telehealth experts today to learn more.