Self-Service Kiosk Healthcare | GlobalMed
Reduce staffing costs and expand access with secure, 24/7 patient-initiated video consultation stations.
ClinicalAccess® Kiosk
Self-service medical station.
GlobalMed’s ClinicalAccess® Kiosk is a self-service kiosk healthcare solution that enables patients to independently initiate video consultations with remote providers. Unlike standalone video kiosks, this station integrates with the eNcounter® platform for automatic EHR documentation and features federal-grade CAC/PIV authentication trusted across DoD facilities.
Deployed in behavioral health clinics, correctional settings, and rural hospitals, the 22" touchscreen station with lockable device storage supports autonomous clinical delivery backed by GlobalMed's proven infrastructure.
Reduce Overhead Costs and Provide Care Anywhere
Eliminate Administrative Facilitation Costs
Patients independently check in and connect with physicians through the touchscreen interface, removing the need for staff to facilitate each encounter. This allows organizations to extend clinic hours and increase provider capacity without proportional staffing increases.
Support Multiple Consultation Models
The kiosk accommodates scheduled appointments, on-demand access, and walk-in visits. Organizations configure deployment based on their clinical service model, whether offering after-hours mental health consultations or routine primary care follow-ups.
Enable Geographic Provider Distribution
Physicians connect from any location to conduct clinical assessments through high-definition video, clear audio, and far-end camera control. One remote provider can serve multiple kiosk locations throughout the day.
Key Capabilities
Security Specifications
- CAC/PIV card reader eliminates password vulnerabilities in high-security settings where unauthorized access creates compliance risks
- Lockable device storage drawer prevents equipment tampering in correctional and behavioral health facilities where contraband control is critical
- Lockable USB I/O panel blocks unauthorized data transfer or malware introduction
Hardware Components
- 22" touchscreen provides a readable interface for patients with vision challenges and reduces navigation errors during self-service check-in
- HD webcam with PTZ camera mount enables remote providers to control camera positioning for detailed visual assessments without requiring the patient to adjust angles manually
- HD speakerphone delivers clear audio, critical for behavioral health consultations where vocal nuance matters
- Wireless and LAN connectivity options allow deployment in facilities with varying network infrastructure
Platform Integrations
This delivery system integrates with GlobalMed's eNcounter® platform, automatically flowing visit data into EHR systems and supporting the full continuum of virtual care.
Benefits of Self-Service Kiosk Healthcare Solutions
Cost Per Encounter Reduction
Organizations improve financial metrics by enabling dozens of daily consultations through a single kiosk without dedicated administrative personnel for each visit.
Increased Daily Patient Capacity
Providers conduct multiple video sessions across different physical locations, allowing behavioral health clinics to serve more patients per therapist while maintaining quality.
Improved Appointment Attendance
The private, stigma-free access model increases show rates for mental health services compared to traditional check-in processes.
Deployed at Scale
GlobalMed's platform has facilitated over 100 million consultations across 60+ countries, delivering the reliability required for federal healthcare deployments and high-volume clinical operations.
Deployment Contexts
Federal and VA Medical Centers
Authentication standards meet DoD security requirements for military treatment facilities offering specialty consultations.
Correctional Healthcare
Secure design enables inmate medical visits without patient transport or additional guard presence during routine consultations.
Behavioral Health Operations
Private check-in reduces treatment stigma while maximizing therapist efficiency through remote session delivery.
Rural Community Health Centers
Connects patients with distant specialists, eliminating hours of travel for routine follow-up appointments.
Transform Your Clinical Delivery Model
GlobalMed’s ClinicalAccess® Kiosk delivers measurable ROI through operational efficiency, expanded patient capacity, and extended service hours. This self-service kiosk healthcare solution positions your organization to meet growing demand while optimizing workforce allocation.