Device Compatibility | GlobalMed

GlobalMed® has spent more than 20 years building virtual care infrastructure for the environments where healthcare is hardest to deliver. Its technology has enabled over 100 million consultations in more than 60 countries and is trusted by the U.S. Department of Defense, the VA, the Bureau of Prisons, FEMA, and healthcare providers across federal and commercial sectors. Most recently, GlobalMed received its re-awarded Authorization to Operate (ATO) from the Defense Health Agency, reflecting the security standards required for operation in the world's most sensitive care environments.

That breadth of deployment is possible because GlobalMed designs its software, delivery systems, and health-compatible devices to function as a single clinical ecosystem. This page lists our health-compatible and health-monitoring devices and maps each product to software and delivery systems, so you can identify the right configuration for your care environment.
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100M+ healthcare visits Expanded access in 60+ countries 20+ years of experience
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GlobalMed Devices

Device Compatibility

E Ncounter NEW
eNcounter®

The Software Layer

eNcounter® is the platform that connects the ecosystem. It runs in two configurations, each serving a different care context.

  • eNcounter® Direct-to-Patient is web-based and runs on any smartphone or computer, giving patients access to virtual care without requiring any GlobalMed delivery system. It is the access point for patient-facing scheduled and on-demand visits.
  • eNcounter® Clinical Care is Windows-based and runs on all GlobalMed delivery systems or a customer-furnished Windows PC. It supports integrated diagnostic devices, so clinical readings, images, and notes are captured in a single workflow during the encounter.
  • eNcounter® Cloud stores and manages medical images with AES-256 encryption and remote access across platforms. It connects to eNcounter® Clinical Care.
  • eMDR® routes clinical data directly into existing EHR systems across all eNcounter® configurations, without custom integration work.
  • Canary Speech is an AI-powered vocal biomarker platform that screens for behavioral health conditions, including depression, anxiety, cognitive impairment, Parkinson's disease, and Alzheimer's disease, by analyzing speech patterns during a clinical encounter. VocalMetrics, its analysis engine, delivers objective, real-time results that support faster clinical decision-making across care settings.
Clinical Access Pro Connect
Fixed clinical settings

Delivery Systems

  • ClinicalAccess® Pro Connect is the most full-featured stationary option, with dual-monitor capability, ergonomic height adjustment, and secure device storage for high-acuity clinical environments.

    Runs: eNcounter® Clinical Care | Compatible with: full diagnostic device suite

  • ClinicalAccess® Pro offers a lightweight, lower-cost alternative where mobility within a facility matters.

    Runs: eNcounter® Clinical Care | Compatible with: full diagnostic device suite

  • ClinicalAccess® Kiosk and WallDoc® are built for clinical and behavioral health settings, with CAC/PIV reader support, touchscreen interfaces, and lockable USB panels for security compliance.

    Runs: eNcounter® Clinical Care | Compatible with: full diagnostic device suite

Transportable Exam Station Military
Field and remote environments

Delivery Systems

  • Transportable Exam Station deploys into austere environments with Wi-Fi, cellular, and SATCOM connectivity.

    Runs: eNcounter® Clinical Care | Compatible with: full diagnostic device suite

  • Transportable Exam Backpack brings comprehensive virtual exams to rural and underserved communities in a lightweight, hands-free form factor.

    Runs: eNcounter® Clinical Care | Compatible with: full diagnostic device suite

  • Transportable Audiology Backpack turns any location into an audiology clinic for remote hearing assessments, self-directed exams, and hearing aid adjustments.

    Runs: eNcounter® Clinical Care | Included devices: GSI-AMTAS headphones (audiometric assessment), TotalExam® 3.2 with otoscope attachment (visual ear exam)

  • Mobile Medical Unit deploys as a fully sterile, air-conditioned clinical space with HEPA filtration in under fifteen minutes.

    Runs: eNcounter® Clinical Care | Compatible with: full diagnostic device suite

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Integrated Devices

Health-Compatible Devices List

Each device integrates with eNcounter® Clinical Care and is compatible with all GlobalMed delivery systems and most standard Windows computers.

  • TotalExam® 3 captures high-resolution images for general examination, dermatology, and otoscopy.
  • TotalExam® Lite offers a lightweight, lower-cost option for visual assessments with autofocus and an extended field of view.
  • TotalVitals® measures temperature, blood pressure, pulse oximetry, and heart rate in a handheld form factor.
  • TotalECG® delivers wireless 12-Lead ECG readings without cables or an outlet.
  • ClearProbe® provides point-of-care ultrasound imaging across family medicine, OB/GYN, urology, and internal medicine.
  • ClearSteth® captures heart, lung, and bowel sounds with encrypted audio streaming and four frequency filters. It integrates with eNcounter® Clinical Care and is also available as a standalone application.
  • MouthWatch® Plus+ provides 1080p intraoral imaging for tele-dentistry.
  • Digital Spirometry supports pulmonary function testing across two simultaneous exams on one patient in a single session.
  • otoCam™ 300 delivers ear imaging via USB with automatic DICOM formatting for direct EMR integration.
  • OXOS MC2 is a portable, wireless X-ray system that delivers diagnostic-quality static and dynamic imaging at the point of care, including clinics, military medical units, and resource-limited field environments. It operates independently from eNcounter® and does not require fixed infrastructure or radiation shielding.
One Step
AI Healthcare Solutions & Wellness

Health-Monitoring Devices List

  • OneStep® turns a patient's smartphone into a clinical-grade motion lab for Remote Therapeutic Monitoring, with no additional hardware required. It operates independently from GlobalMed's clinical delivery systems.
  • iAmbientHealth™ is a passive ambient sensor that monitors heart rate, respiratory rate, sleep, and movement without wearables or patient action. It operates independently from GlobalMed's clinical delivery systems.
  • MoodHacker®, LoveEveryDay®, and FamilyHuddle® are web-based wellness applications patients access through a smartphone or browser, independent from the clinical platform.

Find Your Configuration

Not sure where to start? These four scenarios cover the most common care environments GlobalMed serves.

Fixed Clinical Facility

Start with the ClinicalAccess® Pro Connect or ClinicalAccess® Pro for provider workstations, or the ClinicalAccess® Kiosk and WallDoc® for patient-facing or self-service points of care. Pair with eNcounter® Clinical Care and the full diagnostic device suite. Use eMDR® to connect encounter data to your existing EHR.

Hospitals Specialty Clinics Correctional Health Urgent Care

Field and Austere Environments

The Transportable Exam Station or Transportable Exam Backpack carries eNcounter® Clinical Care and the full diagnostic device suite into the field with Wi-Fi, cellular, and SATCOM connectivity. The Mobile Medical Unit supports the same software and device stack in a deployable, fully sterile clinical space.

Rural Communities Military Operations Disaster Response Oil Rigs Mining

Chronic Disease Management and Remote Patient Monitoring

Providers use eNcounter® Clinical Care for clinical encounters with integrated diagnostic devices. Patients use eNcounter® Direct-to-Patient from any smartphone or computer for scheduled and on-demand visits. OneStep® and iAmbientHealth™ extend continuous monitoring between appointments without requiring patients to manage additional hardware.

Home Specialty Clinics Senior Care

Behavioral Health and Wellness

eNcounter® Direct-to-Patient supports scheduled and on-demand behavioral health visits from any browser, with no delivery system required on the patient side. MoodHacker®, LoveEveryDay®, and FamilyHuddle® complement clinical care with self-directed wellness tools patients access independently.

Schools & Universities Home Mental Health Centers
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Clarice Coppetti

Executive Officer for Corporate Matters

GlobalMed has greatly improved our efficiency and streamlined operations. It’s an invaluable tool for managing healthcare services.
Reach Health

Garfield Jones

Vice President of Sales

GlobalMed is about as customized and individual as you can be. They go in and literally assess the need. What specialties do you need this technology for, whether it be a stroke or pediatrics or tele-dermatology, and then they customize the product to those needs.
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Kathleen Webster

Chair

I can do everything but touch the patient. I see a lot of the studies that say telemedicine is equivalent to being there. But, I actually think there is a case for saying at times telemedicine is better than being there.

Suzanne A. Sisley

MD

The GlobalMed staff are so approachable. They've been a huge asset because we know we can call them at any time. They are there for us 24/7 to help troubleshoot any problems we have, but we haven't had any problems and that's been an important part of why we work with them.

Build Your Configuration

Contact our team to identify the right combination of software, delivery system, and health-compatible devices for your care setting.