Telemedicine Station | Self-Directed Medical Care | WallDoc

Maximize space and expand clinical access with a secure, wall-mounted telemedicine station.

The WallDoc® is a wall-mounted telemedicine station that delivers secure virtual care without consuming valuable floor space.
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Wall Doc
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WallDoc®

This 22" touchscreen station with HD webcam, PTZ camera mount, and lockable device storage enables patient-initiated video consultations through GlobalMed's eNcounter® platform

Deployed across behavioral health clinics, correctional facilities, rural hospitals, urgent care centers, and pharmacies, the WallDoc transforms resource-constrained facilities into functional telehealth access points for primary care, mental health services, chronic disease monitoring, and specialty consultations.

Operational Benefits of GlobalMed’s Telemedicine Station

Pharmacies

Expand Clinical Capacity Without Additional Floor Space

The wall-mounted configuration allows healthcare organizations to add telehealth capabilities in small exam rooms, hallways, and compact clinical areas where traditional mobile workstations create navigation obstacles. Organizations deploy multiple stations throughout facilities to support simultaneous patient encounters across different specialties.

Touchscreen

Enable Patient-Initiated Access

The touchscreen interface guides patients through self-service check-in and connection to remote providers, reducing administrative burden. This autonomous access model allows behavioral health patients to initiate confidential consultations without having to deal with front-desk interactions. In contrast, primary care patients can connect with specialists for follow-up appointments and chronic disease monitoring.

After hours

Support Extended Service Hours

Remote providers connect from any location to conduct clinical assessments through high-definition video and far-end camera control. Organizations offer after-hours consultations, weekend services, and on-demand access without requiring additional on-site clinical staff for every encounter.

Key Capabilities

PTZ

Space-Optimized Hardware

  • Wall-mounted design eliminates floor space requirements
  • Tabletop mount compatible for deployment flexibility
  • 22" touchscreen for patient navigation and provider interaction
  • HD webcam with PTZ camera mount for remote visual assessment
  • Easy to service without specialized technical staff
Security

Security and Compliance

  • CAC/PIV card reader for federal authentication requirements
  • Lockable device storage and lockable USB I/O panel
  • U.S. Defense Health Agency Authority to Operate on DoD networks
  • HIPAA-compliant encrypted data transmission
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Clinical Platform Integration

This delivery system integrates with the eNcounter® platform for automatic EHR documentation. Wireless and LAN connectivity options support deployment in facilities with varying network infrastructure. Captured clinical data, diagnostic images, and visit documentation flow directly into electronic medical records without manual entry.

Benefits of Self-Service Kiosk Healthcare Solutions

1

Mental Health Services

Private self-service access enables confidential therapy sessions and psychiatric consultations. Patients check in independently, reducing stigma associated with behavioral health treatment. 

2

Primary Care and Chronic Disease Management

The station supports routine follow-up appointments, medication management consultations, and chronic disease monitoring for diabetes, hypertension, and COPD. Remote providers review vitals, discuss treatment adherence, and adjust care plans through secure video consultation.

3

Specialty Consultations

Organizations in rural areas connect patients with specialists at distant locations for dermatology assessments, cardiology follow-ups, and post-surgical monitoring. 

4

Correctional and High-Security Settings

Federal authentication and lockable components meet security requirements for facilities managing controlled populations. The station enables medical and mental health consultations without requiring patient transport or additional security personnel during routine visits.

Supporting Veterans Through Enterprise Telehealth Deployment

Salute

The U.S. Department of Veterans Affairs deployed nearly 2,500 telehealth endpoints across VA facilities nationwide, including WallDoc® stations alongside other ClinicalAccess solutions. VA clinical staff use these wall-mounted stations with integrated diagnostic peripherals to deliver specialty care consultations for Veterans in rural and underserved areas. The space-efficient design enables VA facilities to add telehealth capabilities in small exam rooms and community-based outpatient clinics, expanding access to cardiology, dermatology, behavioral health, and other specialty services without requiring Veterans to travel to distant VA medical centers.

Trusted Telemedicine Infrastructure at Scale

GlobalMed's telemedicine stations have facilitated over 100 million consultations across 60+ countries. The WallDoc® delivers 24/7 virtual care capabilities across primary care, behavioral health, chronic disease management, and specialty medicine.