When’s the last time you rode in an ambulance? Whether you were the patient or a family member, it probably drove home the importance of not just immediate care but...
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2020 was grim in many ways, but you can’t deny it’s offered a fast-track education in healthcare strategy. Systemic weaknesses have been laid painfully bare, such as provider shortages and...
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In any dialogue about telemedicine, you’ll hear a lot of talk about access to care. But there’s another conversation that needs more attention: what kind of care does telemedicine offer?...
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If there’s one dialogue that’s been growing louder across the healthcare landscape, it’s the consumerization of healthcare. Market trends are undeniably steering the healthcare experience into a new paradigm where...
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Let me first be clear, I am not referring to our beloved healthcare workers to who we all are indebted. However, before COVID-19 consumed the world, our healthcare systems were...
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Capacity management is a high-stakes game. Done well, it balances patient needs and provider workloads. Done poorly, it risks patient outcomes, revenue and the hospital’s reputation. This isn’t news to...
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As we look back at 2020, we can clearly see that telehealth adoption and use exploded. Acting as an ignition event for virtual care, the COVID-19 pandemic has inducted patients...
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A few years ago, healthcare challenges were more commonly framed in terms of patient struggles. From high deductible plans to provider shortages, patients can't always get the care they want....
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Nearly one in five U.S. adults live with a mental illness – but only 42 percent of them receive behavioral health services. Cost, social stigma, inability to access care and other factors...
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When a medical emergency hits – say, a car accident or a heart attack – no one’s first concern should be about the price tag attached to the ambulance or...
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