Skip to main content

GlobalMed Achieves Recertification of ISO 9001 and ISO 13485 Standards of Quality from NQA

National Quality Assurance recertifies

GlobalMed’s telemedicine hardware and software

SCOTTSDALE, ARIZ. —May 6, 2019—GlobalMed®, an international provider of virtual care solutions, today announced that it has transitioned to the prestigious ISO (International Organization for Standardization) 9001:2015 Quality Management Standard and the ISO 13485:2016 Medical Devices Standard. Both certifications were granted for the company’s design, development and manufacture of telemedicine stations, medical device cameras and software for medical examination and microscopic study. GlobalMed had successfully maintained certification under ISO 9001:2008 and ISO13485:2003 prior to this transition.

ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1.1 million certificates issued to organizations in 178 countries. ISO 9001:2015 is the most updated standard of its kind and focuses on quality management systems and performance. It assists companies in developing a management system that aligns quality with their wider business strategy.

ISO 13485 is the quality management system standard for medical device manufacturers and their sub-tier suppliers and subcontractors. Based on the ISO 9001 standard, ISO 13485 includes additional requirements for medical device manufacturers to demonstrate their intent to comply with applicable regulatory and statutory requirements. ISO 13485 is recognized as an aid in supporting compliance with the Medical Device Directive.

“Our move from ISO 9001:2008 to the updated standard demonstrates our desire to always perform at the highest levels of quality and efficiency. It’s essential to delivering innovative, high quality and customer-focused virtual care solutions to our customers,” said Joel E. Barthelemy, GlobalMed’s founder and CEO. “I am continually inspired by the work our team does to make high-quality healthcare accessible everywhere. With the right equipment, software and connectivity for each healthcare setting, care can be delivered to patients in the most difficult-to-reach spots and the most challenging environments. Innovative healthcare delivery systems can be a great equalizer.”

Barthelemy added that the ISO certifications come on the heels of GlobalMed becoming a Microsoft Gold Partner.

“2019 is shaping up to be a banner year for GlobalMed,” Barthelemy said. “But more important, it’s a year in which we will continue to bring meaningful solutions to providers and patients whose stories of struggle often go untold, and help make their lives healthier, more supported and more connected.”

“NQA is proud to award GlobalMed with certification to ISO 9001 and ISO 13485. It is a testament to their dedication in providing their customers with consistently high quality services that they can trust. We are looking forward to continuing our relationship with them in the future” – Jon Cross, National Sales and Marketing Manager, NQA USA.

NQA’s worldwide operations are accredited to perform management systems registrations by ANAB (American National Standards Institute/Registrar Accreditation Board), UKAS (United Kingdom Accreditation Service) and various other regional and industry-specific oversight bodies.

“We appreciate NQA’s recognition of GlobalMed’s commitment to quality,” Barthelemy said. “In addition to the certifications themselves, the recognition reminds us of the importance of living up to our promise of serving patients—whether they’re military veterans, Native Americans, isolated tribes around the globe, oil-rig workers, the President of the United States, or anyone else who can benefit from a more connected healthcare environment.”

About GlobalMed®
GlobalMed powers the world’s largest, most advanced virtual care programs by designing, manufacturing, and deploying fully integrated software and hardware solutions that remove the barriers of technology from the business of patient care. Providers are enabled with data capturing tools to deliver evidence-based treatment and improve patient outcomes while lowering costs. Providers looking for their own technology to manage capacity, save money, and deliver responsible medicine, will get all they need from one platform. Recognizing the importance of trust and consistency in healthcare, GlobalMed also offers white-label versions of their systems so that providers can self-brand their virtual care offerings to strengthen the patient relationship with their organization. GlobalMed is honored to be the telehealth provider to the Department of Veterans Affairs, Defense Health Agency, and the White House. With over 15 million consults delivered in over 60 countries, its virtual care platform has the Authority to Operate (ATO) on U.S. Department of Defense networks with the highest level of security and supports a patient at any point in the continuum of care. Learn more at

About NQA

NQA is a leading global independently accredited certification body, providing assessments (audits) of organizations to various Management System Standards since 1988.

NQA is part of NTS, the leading independent provider of environmental simulation testing, inspection and certification services in the USA. NTS serves a broad range of industries, including the civil aviation, space, defence, nuclear, telecommunications, industrial, electronics, medical and automotive markets.

NQA has expertise in many diverse industries including aerospace, telecommunications, electronics, information technology, professional services, transportation and distribution, automotive, plastics, metal and machinery, foods and supply chain management. This expansive expertise means NQA, can offer its clients a single point of contact saving them time, as well as an experienced and competent staff based internationally and locally to provide effective attention.

NQA’s worldwide operations are accredited to perform management systems registrations by ANAB (American National Standards Institute/Registrar Accreditation Board), UKAS (United Kingdom Accreditation Service) and various other regional and industry-specific oversight bodies.

Media contact:
Marcia Rhodes, Amendola Communications, (480) 664-8412, ext. 15 [email protected]

Join the discussion 2 Comments

  • Gayathri says:

    Dear Global Med team, a double ISO certification valuing the growth and engineering of Medical examination cameras and medical stations is definitely a feather to their achievements cap. Thank you team for taking time in explaining what ISO 9001 and ISO 13485 along with what the company’s future progress will be, in simple words for us readers to understand.

  • Thanks fro this article and information.

Leave a Reply